When a disaster happens, people may ask FEMA for help, but sometimes their request is denied or needs more information. FEMA sends two types of letters: one asking for more details (must reply in 21 days) and a denial letter (can appeal within 60 days). It’s important to read the letter carefully to understand what to do next. If a mistake was made, you can send an appeal explaining why you still need help. If you need help writing your appeal, you can ask legal aid or disaster relief groups. Following FEMA’s instructions can help you get the support you need.